Now Viewing Information for: Employees
Show me information for Students

Mercer Citrix applications require an application named Citrix Receiver to be installed. Web browsers must then be configured to allow Receiver to run. Follow the steps below to configure an Apple computer for Mercer Citrix applications.

In this section:


Install Citrix Receiver

  1. Download the Citrix Receiver installer:  http://it.mercer.edu/software/CitrixReceiver/CitrixReceiver.dmg
  2. Open the downloaded file and double-click Install Citrix Receiver.



  3. Click Continue.



  4. Click Continue.



  5. Click Continue.



  6. Click Agree.



  7. Click Install.



  8. Enter the username and password used to log into your Mac and click Install Software.



  9. Click Continue.



  10. Click Close.



  11. Citrix Receiver should appear in the list of applications.



    Your computer now has the necessary software to run any application located in the Mercer Citrix website. Safari, Firefox, and Chrome each require different steps to allow the applications to run. Follow the directions below to configure the web browser you use.


Configure Safari for Citrix Applications

  1. Launch Safari and open the website https://mercercitrix.mercer.edu
  2. Click Trust.



  3. Enter the same user name and password used to log into MyMercer, MercerConnect, or the MU-Secure wireless network, and click Log On.
  4. Single-click an application to launch it. After a few moments, the Citrix Receiver application will appear in the dock and the program will launch.




Configure Firefox for Citrix Applications

  1. Launch Firefox and open the Mercer Citrix website: https://mercercitrix.mercer.edu
  2. Enter the same user name and password used to log into MyMercer, MercerConnect, or the MU-Secure wireless network, and click Log On.
  3. Click the icon to the left of the address bar and click Allow and Remember.



  4. Single-click an application to launch it. After a few moments, the Citrix Receiver application will appear in the dock and the program will launch.




Configure Chrome for Citrix Applications

  1. Launch Chrome and open the Mercer Citrix website: https://mercercitrix.mercer.edu
  2. Click Skip to Log on.


  3. Enter the same user name and password used to log into MyMercer, MercerConnect, or the MU-Secure wireless network, and click Log On.


  4. Note: Chrome cannot detect that Receiver is installed and will always display the Install button with the warning that the required software could not be found. You must click the Skip to Log on link every time you access Citrix using Chrome.

  5. Single-click an application to launch it. A downloaded file named launch.ica will appear in the lower-left corner of Chrome. Click the triangle to the right of the file name and select Always Open Files of This Type.







helpdesk@mercer.edu
(478) 301-2922 . (678) 547-6310