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Information regarding how to install WebEx on various devices is provided below.

In this section:


Install WebEx on a Windows computer

  1. Visit https://mercer.webex.com
  2. Click the Log In link, located in the upper-right corner of the page.
  3. Enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer.
  4. Under the Support menu on the left, click Downloads, and click the green Download button under the Productivity Tools heading.
  5. Download and run the ptools.msi file. Click Next until the install completes.
  6. When prompted, enter the Site URL: mercer.webex.com, enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer, and click Login.
  7. Enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer, and click OK.

The WebEx Productivity Tools installation is complete. You can now schedule meetings via the WebEx One-Click program in the Start Menu, or via an Outlook meeting request.


Install WebEx on an Apple Computer

  1. Visit https://mercer.webex.com
  2. Click the Log In link, located in the upper-right corner of the page.
  3. Enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer.
  4. Under the Support menu on the left, click Downloads, and click the green Download button under the Productivity Tools heading.
  5. Download and open the cwptools.dmg file.
  6. Run the WebEx Productivity Tool.pkg file to launch the installer.
  7. Click Continue, or Next until the install completes.
  8. Click Sign in through your corporate website.
  9. Enter the WebEx Site URL: mercer.webex.com, and click Next.
  10. Enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer, and click Log In.
  11. Enter the same user name and password used to log in to your computer, MercerConnect, or MyMercer, and click OK.

The WebEx Productivity Tools installation is complete. You can now schedule meetings via the WebEx Productivity Tools icon located in the menu bar at the top of the screen, or when creating a meeting request in Outlook.

Note: If the Productivity Tools icon does not appear in the menu bar, launch it from the WebEx folder in the list of applications.





helpdesk@mercer.edu
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