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Zoom Video Conferencing is replacing WebEx, and WebEx will be available only until May 2019. Click here for information about Zoom.

In this section:

Additional resources:

About WebEx

What is WebEx?
WebEx is an application that provides on-demand, collaborative web meetings, including audio/video conferencing and content sharing. WebEx allows you to connect and collaborate with anyone who is connected to the Internet.

Do I need to request access to WebEx?
Many WebEx accounts have already been established. If you are unable to log in, contact the IT Help Desk to request access. For information on how to log in to WebEx, visit the Using WebEx section of this website.

Do I have to install any software to host WebEx meetings?
A small WebEx browser add-on must be installed when starting meetings via


Common WebEx Questions

Can WebEx be used to communicate with individuals not affiliated with Mercer?
Yes, you will be able to collaborate with anyone who has a computer or mobile device connected to the Internet.

Do all attendees have to have a WebEx account to join a meeting?
No, attendees do not have to log into a WebEx account to join a meeting. A WebEx account is only required to schedule meetings. Once the host creates the meeting, all other participants can join regardless of whether they have an account.

Do I have to use a Mercer computer to host a WebEx meeting?
No, you can start a meeting from any computer connected to the Internet by logging into You will need to install the WebEx browser add-on when you create your meeting.

Do I have to install any software in order to join a meeting?
Depending on your web browser, you may be prompted to install the WebEx browser add-on before you can join a meeting. You can test your computer's readiness by joining a test meeting.

I don't have a webcam or microphone. Can I still join or host meetings?
Yes, you can still join and host meetings, and you'll be able to see and hear the video and audio from the other participants. WebEx meetings include a chat feature, so even without audio or video, you can still communicate with the participants by typing.


Using WebEx for Students

How do I access my WebEx account?

  1. Visit
  2. Click the Log In link, located in the upper-right corner of the page.
  3. Enter your MUID and password used to log in to MyMercer.

The link provided above is for students only. Employees access WebEx here:

How do I schedule a meeting?

From any computer with Internet access:

  1. Log in to Mercer's WebEx website.
  2. Under the Host a Meeting menu on the left, select Schedule a Meeting.

Note: You can also click Enter Room if you don't need to schedule the meeting for a later date.


Training Guides

The following guides offer instructions on how to use the main features of WebEx. Additional training materials can be located at After logging in, select Meeting Center, located in the upper-left corner of the page. Links to user guides and training can be found under the Support heading on the left.


If you need assistance with Microsoft WebEx, contact the IT Help Desk.
(478) 301-7000