Now Viewing Information for: Students
Show me information for Employees
Mercer IT has compiled a list of common questions we receive in reference to email.

What is my MercerLive email address?

All currently enrolled students are assigned Mercer email accounts. You can find your Mercer email address by logging into MyMercer. Select My Profile then My Information from the menu on the left hand side of your MyMercer homepage. Your Mercer email address is listed in your personal information.



Can I keep my MercerLive email address after I graduate?

Upon graduation, you may keep your MercerLive email account indefinitely. If you leave Mercer University for any reason other than graduation, your MercerLive email account will be disabled. Access to the Office 365 ProPlus suite is deactivated upon departure regardless of your status with the university.



Can I keep my Office 365 ProPlus Suite access after I graduate?

Access to the Office 365 ProPlus suite is deactivated upon departure regardless of your status with the university.



Can I setup my mobile device to check MercerLive email?

Any device that supports Microsoft Exchange should be able to check your MercerLive email. Instructions for Android and Apple devices can be found on our Email Access website. That page also has the POP and IMAP settings used to configure other email clients that don't support Exchange.



Can I redirect my MercerLive email to a different email address?

It is possible to forward email sent to your MercerLive account to another email address of your choosing. Follow the instructions on this website to configure the forwarding of your MercerLive email.

 













helpdesk@mercer.edu
(478) 301-7000 . (678) 547-8989