All computers connected to the Mercer network are required to have antivirus software installed. This protects both computers and the Mercer network from harmful cyberattacks. Mercer-owned computers are equipped with antivirus software by Mercer IT when they are first purchased and configured for an employee and/or departmental use. Regular updates and scans are scheduled to ensure the protection is up to date. To run a manual scan, select your product below for instructions.
In this section:
- Cisco Secure Endpoint for Windows
- Cisco Secure Endpoint for Mac
- Windows Virus & Threat Protection (Windows Defender)
Cisco Secure Endpoint for Windows
Cisco Secure Endpoint is currently used on all employee Windows and Virtual Desktop/Thin Client systems. These systems are configured to be scanned weekly. However, you can start a manual scan by following the steps below.
Manually Initiating a Scan
- Launch Cisco Secure Endpoint Client from the system tray.
- Select the Start button.
Cisco Secure Endpoint for Mac
Cisco Secure Endpoint is currently used on all employee Mac systems. These systems are configured to be scanned weekly. However, you can start a manual scan by following the steps below.
Manually Initiating a Scan
- Select Cisco Secure Endpoint Client from the menubar.
- Mouse over Scan and select Flash Scan (default), Full Scan, or Custom Scan… from the menu.
- Full scans will use a lot of system resources and may take several hours.
- Custom scans ask you to select a folder to scan.
Viewing Detection History
- Select Cisco Secure Endpoint Client from the menubar.
- Select Settings from the menu.
- If not automatically selected, choose the Events tab.
Windows Virus & Threat Protection (Windows Defender)
Windows Virus & Threat Protection, powered by Windows Defender, is currently used on the libraries' general use virtual desktops/thin clients, labs, and teaching stations. These systems are configured to be scanned weekly. However, you can start a manual quick scan by following the steps below.
- Launch Windows Security by double-clicking the icon located in the system tray.
- Select the Virus & threat protection tile.
- Then the Quick Scan button.
For more information about virus protection at Mercer, contact the IT Help Desk.
