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Multi-Factor Authentication (MFA) is an authentication method that allows access to an application or website after successfully presenting two or more verification factors. Instead of using just a username and password, MFA requires additional verification to help keep your accounts secure. This extra layer of security means that if your password is hacked, your account will remain secure. MFA is used with Mercer applications, including mobile BearCard ID, Canvas, Workday, Zoom, and Microsoft 365.


MFA Setup Instructions

  1. Follow these instructions to setup the Microsoft Authenticator App as your primary security method.

  2. Follow these instructions to add an alternate email address. If you do not add an alternate email address you will be required to contact the Help Desk in the event your phone is lost or stolen.

Frequently Asked Questions

If you have further questions, review the MFA Frequently Asked Questions or contact the IT Help Desk.
(478) 301-7000