Student IT Site

Mercer IT provides support for cable television services on campus.

In this section:

Ordering Cable TV (Macon)

Cox Communications is the service provider for all Macon campus-based cable services. Macon campus housing is automatically provided with expanded basic cable television services—no action is required to establish these services. Fees are included in your student housing bill.

If you would like to order premium cable service for your campus residence, contact Cox Communications (478-784-8000). Provide your physical address (building name, room number, and contact number)to the cable company for installation purposes.

Ordering Cable TV (Atlanta)

Comcast is the service provider for all Atlanta campus-based cable services. Atlanta campus housing is automatically provided with expanded basic cable television services—no action is required to establish these services. Fees are included in your student housing bill.

If you would like to order premium cable service for your campus residence, contact Comcast (404-266-2278). Provide your physical address (building name, room number, and contact number)to the cable company for installation purposes.

Troubleshooting Your Cable Connection

If you have problems with your cable TV connection, contact the IT Help Desk. The IT staff will attempt to address the issue. If further assistance is needed, the IT staff will escalate the issue to Cox Communications or Comcast for advanced on-site service.





Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu