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As part of an ongoing effort to improve our service, we are pleased to announce the launch of our new IT Service Portal. Effective immediately, you can access the service portal at http://ithelp.mercer.edu. When prompted, enter the same login credentials used to access your computer and/or MyMercer.

Use the new portal to request technology services, report an incident, check the status of existing tickets, and view IT announcements, all in one convenient location!






helpdesk@mercer.edu
(478) 301-7000