Student IT Site

Need help?  Contact the IT Help Desk if you are unable to find what you need on our website. 

Regular Hours: Monday - Thursday, 8:30 a.m. - 9 p.m.
Friday, 8:30 a.m. – 5 p.m.
Saturday, closed
Sunday, 5 p.m. - 9 p.m. 
Phone: (478) 301-7000 Macon
(678) 547-8989 Atlanta
Email: helpdesk@mercer.edu
Location:  Macon Campus – Lower level of Auxiliary Services Bldg: Mon - Fri, 8:30 a.m. – 5 p.m.
2nd Floor Tarver Library: After 5 p.m.

Atlanta Campus – Swilley Library, Suite 108: Mon – Fri, 8 a.m. – 5 p.m.
Emergency Support:

To reach us after hours for emergency support, call (478) 301-2922 or
(678) 547-6310 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Interested in joining our team? View our technical and non-technical student employment opportunities.






Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu