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Need help?  The IT Help Desk is available to assist if you are unable to find what you need on our website.

Interested in joining our team? View our technical and non-technical student employment opportunities.

Contact Us
Phone Support Hours: All Campuses
Monday – Thursday, 8:30 am – 9 pm
Friday, 8:30 am – 5 pm
Sunday, 3 pm - 9 pm 
Walk-In Support Hours: Macon Campus – 2nd floor Tarver Library
Sunday – Thursday, 3 – 9 pm

Atlanta Campus – Swilley Library (across from Reference Desk)
Monday, Tuesday, and Thursday, 4 – 8 pm
Wednesday, 4 - 7 pm

Douglas County Campus - Office Number 112
Wednesday, 3 – 6:30 pm

Henry County Campus – Office Number 153
Monday – Thursday, 4 – 6:30 pm

Email: helpdesk@mercer.edu
Phone: (478) 301-7000
(678) 547-8989
After-Hours Support: To reach us for after-hours support, call (478) 301-7000 or
(678) 547-8989 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Unless otherwise noted the IT Help Desk adheres to the following holiday schedule for closings. See the After-Hours Support section listed above, if you require after-hours or holiday support.

Annual Holiday Schedule
Martin Luther King Day Monday, January 18, 2016
Good Friday Friday, March 25, 2016
Memorial Day Monday, May 30, 2016
Independence Day Monday, July 4, 2016
Labor Day Monday, September 5, 2016
Thanksgiving Break Thursday and Friday, November 24 & 25, 2016
Christmas & New Year Friday, December 23, 2016 - Monday, Januaury 2, 2017





helpdesk@mercer.edu
(478) 301-7000 . (678) 547-8989