Student IT Site

Need help?  Contact the IT Help Desk if you are unable to find what you need on our website.

Phone Support Hours: All Campuses
Monday – Thursday, 8:30 am – 9 pm
Friday, 8:30 am – 5 pm
Saturday, closed
Sunday, 3 pm - 9 pm 
Walk-In Support Hours:

Macon Campus – 2nd floor Tarver Library
Sunday – Thursday, 3 – 9 pm
Friday and Saturday, closed

Atlanta Campus – Swilley Library, Suite 135
Monday – Friday, 8:30 – 10:30 am
Saturday and Sunday, closed

Douglas County Campus - Office Number 112
Beginning Monday, September 8, 2014
Monday – Thursday, 4 – 6:30 pm

Henry County Campus – Office Number 153
Monday – Thursday, 4 – 6:30 pm

Email: helpdesk@mercer.edu
Phone: (478) 301-7000
(678) 547-8989
Emergency Support:

To reach us after hours for emergency support, call (478) 301-7000 or
(678) 547-8989 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Interested in joining our team? View our technical and non-technical student employment opportunities.






Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu