Student IT Site

Need help?  The IT Help Desk is available to assist if you are unable to find what you need on our website.

Interested in joining our team? View our technical and non-technical student employment opportunities.

The following hours begin Monday, August 17, 2015.

Contact Us
Phone Support Hours: All Campuses
Monday – Thursday, 8:30 am – 9 pm
Friday, 8:30 am – 5 pm
Sunday, 3 pm - 9 pm 
Walk-In Support Hours: Macon Campus – 2nd floor Tarver Library
Sunday – Thursday, 3 – 9 pm

Atlanta Campus – Swilley Library
Sunday – Thursday, 4 – 8 pm

Douglas County Campus - Office Number 112
Monday – Thursday, 4 – 6:30 pm

Henry County Campus – Office Number 153
Monday – Thursday, 4 – 6:30 pm
Email: helpdesk@mercer.edu
Phone: (478) 301-7000
(678) 547-8989
Emergency Support: To reach us after hours for emergency support, call (478) 301-7000 or
(678) 547-8989 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Unless otherwise noted the IT Help Desk adheres to the following holiday schedule for closings. See the Emergency Support section listed above, if you require after hours or holiday emergency support.

Annual Holiday Schedule
Martin Luther King Day Monday, January 19, 2015
Good Friday Friday, April 3, 2015
Memorial Day Monday, May 25, 2015
Independence Day Friday, July 3, 2015
Labor Day Monday, September 7, 2015
Thanksgiving Break Thursday and Friday, November 26 & 27, 2015
Chrstmas & New Year Thursday, December 24, 2015 - Sunday, Januaury 3, 2016





Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu