Student IT Site

NOTE SPECIAL HOURS: The IT Help Desk will be closed on Friday, April 18, 2014 for Good Friday. The Student Help Desk located in the Tarver Library will be open during regular business hours (3 - 9 pm) Sunday, April 20, 2014.

Need help?  Contact the IT Help Desk if you are unable to find what you need on our website.

Phone Support Hours: All Campuses
Monday – Thursday, 8:30 am – 9 pm
Friday, 8:30 am – 5 pm
Saturday, closed
Sunday, 3 pm - 9 pm 
Walk-In Support Hours: Macon Campus – 2nd floor Tarver Library
Sunday – Thursday, 3 – 9 pm
Friday and Saturday, closed

Atlanta Campus – Swilley Library, Suite 135
Monday – Friday, 8:30 – 10:30 am
Saturday and Sunday, closed

Email: helpdesk@mercer.edu
Phone: (478) 301-7000
(678) 547-8989
Emergency Support: To reach us after hours for emergency support, call (478) 301-7000 or
(678) 547-8989 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Interested in joining our team? View our technical and non-technical student employment opportunities.






Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu