Student IT Site

Need help?  Contact the IT Help Desk if you are unable to find what you need on our website.

Holiday Hours:

The Student Help Desk (Macon and Atlanta) will remain open through Thursday, December 11, 2014 and resume regular business hours Monday, January 12, 2015.

The Main IT offices (all campuses) will remain open through Tuesday, December 23, 2014 and resume regular business hours Monday, January 5, 2015.

See the Emergency Support section below for assistance during these times.

Contact Us
Phone Support Hours: All Campuses
Monday – Thursday, 8:30 am – 9 pm
Friday, 8:30 am – 5 pm
Sunday, 3 pm - 9 pm 
Walk-In Support Hours:

Macon Campus – 2nd floor Tarver Library
Sunday – Thursday, 3 – 9 pm

Atlanta Campus – Swilley Library
Sunday – Thursday, 4 – 8 pm

Douglas County Campus - Office Number 112
Monday – Thursday, 4 – 6:30 pm

Henry County Campus – Office Number 153
Monday – Thursday, 4 – 6:30 pm

Email: helpdesk@mercer.edu
Phone: (478) 301-7000
(678) 547-8989
Emergency Support:

To reach us after hours for emergency support, call (478) 301-7000 or
(678) 547-8989 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.

Interested in joining our team? View our technical and non-technical student employment opportunities.






Mercer University
(478) 301-7000 . (678) 547-8989
helpdesk@mercer.edu