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Focused Inbox is a feature in MercerLive which is intended to filter out low-priority email based on your behavior when reading email. It may unintentionally filter important messages, so we recommend turning it off. Follow the instructions below to turn off the Focused Inbox feature.

  1. Log into MercerLive:
  2. Select the gear icon Settings icon in the upper-right corner.
  3. Select Display settings > Focused Inbox.
  4. Under When email is received, select Don't sort messages.
  5. Click OK.
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