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Students who choose to retrieve their Mercer email messages via an Apple device (iPhone, iPad, or other iOS devices) must follow the steps below. For easy email and calendar management, we recommend you set up email in the Outlook for iOS mobile app.

In this section:

 

Outlook - Recommended Setup Method

  1. From the App Store, download and install the Microsoft Outlook app.

  2. Open the Microsoft Outlook app and select Add Account.
  3. Enter your Mercer University ID number followed by @live.mercer.edu in the Email address field and tap Next. (e.g. 10234567@live.mercer.edu)
  4. Enter your password in the Password field and tap Sign in. The same password used to access your MyMercer and Canvas.

 

Exchange - Alternative Setup Method

For easy email and calendar management, we recommend you set up email in the Outlook for iOS mobile app.
  1. From the home screen select the Settings icon.
  2. Select Accounts & Passwords (or Passwords & Accounts). Order depends on device.
  3. Select Add Account and Exchange.
  4. Enter your Mercer University ID number followed by @live.mercer.edu in the Email address field and tap Next. (e.g. 10234567@live.mercer.edu). The Description field may contain any information that will help you identify your Mercer email from the list.
  5. Select Sign In.
  6. Enter your password in the Password field and tap Sign in. The same password used to access your computer, MyMercer, and Canvas.
  7. Select your Sync options and tap Save.

 

Delete Email Account

  1. From the home screen select the Settings icon.
  2. Select Accounts & Passwords (or Passwords & Accounts). Order depends on device.
  3. Choose the email account you want to delete from the list of accounts.
  4. Tap Delete Account.

 

 

 

 

helpdesk@mercer.edu
(478) 301-7000