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Mercer partners with Microsoft to offer the latest Office suite to all active Mercer students free of charge. The latest versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher can be installed on up to five PCs or Macs.

In this section:

Additional Resources:


Install Microsoft Office on a Windows computer

  1. Log into MercerLive, click the Office 365 link located in the upper-left corner of the page, and click the Install Now button.



  2. Depending on your web browser, you will be prompted to run or save a file. Run the file and grant permission to allow it to execute when prompted.



  3. A notification window will open showing the progress of the Office installation.
  4. When the installation completes, click the Close button.
  5. Open any of the Office applications. A window prompting you to activate Office will appear.
  6. Enter your MUID followed by @live.mercer.edu (e.g. 10911111@live.mercer.edu) and click Next.



  7. Log into MercerLive and click Sign in. If you are unable to see the Sign in button, just press the Enter key.
  8. Office should activate after a few moments.

 

Install Microsoft Office 2016 on Mac (OS X 10.10 and above)

  1. Log into MercerLive, click the Office 365 link located in the upper-left corner of the page, and click the Install Now button.


  2. Open your Downloads folder and double-click the file beginning with Microsoft_Office_2016....pkg.



  3. Double-click the Office Installer icon and continue through the installation process.
  4. After the installation completes, launch one of the Office programs. A window prompting you to activate Office will appear. Click Sign in.
  5. Enter your MUID number, followed by @live.mercer.edu (e.g., 10234567@live.mercer.edu.), and click Next.



  6. Log into MercerLive when prompted.
  7. Select a default theme for Office, and click Continue.

 

Install Microsoft Office 2011 on Mac (OS X 10.9 and below)

  1. Log into MercerLive, click the Office 365 link located in the upper-left corner of the page, and click the Install Now button.


  2. Open your Downloads folder and double-click the file named MicrosoftOffice2011.dmg.
  3. Double-click the Office Installer icon and continue through the installation process.
  4. After the installation completes, launch one of the Office programs. A window prompting you to activate Office will appear. Click Sign in.
  5. Click Sign in to an existing Office 365 subscription.



  6. Enter your MUID number, followed by @live.mercer.edu (e.g., 10234567@live.mercer.edu.), and click Next.



  7. Enter your MercerLive password and click Sign In.



  8. Office should activate after a few moments. Click Done.

 

Install Microsoft Office on an Android device

  1. Open the Play Store app on your device.
  2. Search for the following app: Microsoft Office Mobile
  3. Install the app named Microsoft Office Mobile
  4. Enter your Mercer University ID number followed by @live.mercer.edu (e.g., 10234567@live.mercer.edu) and tap the Next button.
  5. You will be redirected to the MercerLive website. Enter your MUID and your password, and then tap the Sign In button.
  6. Tap the arrow icon in the lower-right corner to complete the installation.
    Note: You may connect your Dropbox account if you choose, but Mercer IT does not support Dropbox.

 

Install Microsoft Office on an Apple iOS device (iPad, iPhone...)

  1. Open the Apple App Store on your device.
  2. Search for the following app: Office 365
  3. Each Microsoft Office app must be installed individually. Install the app(s) of your choice (e.g., Microsoft Word, Excel, PowerPoint, or OneNote).
  4. After the installation completes, launch the app.
  5. Swipe from right to left until the Office Sign In screen appears. Tap Sign In.
  6. Enter your Mercer University ID number followed by @live.mercer.edu (e.g., 10234567@live.mercer.edu) and tap the Next button.
  7. You will be redirected to the MercerLive website. Enter your MUID and your password, and then tap the Sign In button.

 

 

helpdesk@mercer.edu
(478) 301-7000 . (678) 547-8989