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Mercer IT maintains a wireless networking system, by which the Mercer students can access the Internet.

In this section:

 

Wired Access

To connect to our wired network, simply plug an Ethernet cable into your computer, game console, or other devices and the wall jack with a blue tab (not white). Cables may be purchased at the bookstore or at the Auxiliary Services office on the Macon campus; you will also find them at most major retailers.

NOTE: Wired network access is not provided by Mercer IT in the following buildings:

  • Lofts at Cherry
  • Lofts 1 – Lofts at Mercer Village I
  • Lofts 2 – Lofts at Mercer Village II
  • Lofts 3 – Lofts at Tatnall Square
  • Lofts 4 – Lofts at College Hill
  • Lofts 7 – Lofts at Mercer Landing II (MU-Secure only)

If you require wired network access, contact a local service provider of your choosing.

 

Wireless Access for Students

Mercer has 2 wireless networks available for student device connectivity:

  • MU-Secure: This is the primary wireless network for student computers, tablets, and phones. Devices must support 802.1X authentication. Click the appropriate link below for instructions on connecting to MU-Secure:

    Windows 10
    Android
    Mac
    iPhone
    iPad

  • MU-BYOD: Used for any device which cannot connect to MU-Secure (game consoles and multimedia devices such as Apple TV, Roku, etc.) Devices must be registered to connect to this network via the following website: 
    https://mydevices.mercer.edu
    . Click here for instructions on how to register devices to connect to MU-BYOD.

    NOTE: MU-BYOD allows 4 devices to be registered, and they will need to be re-registered every 180 days. MU-BYOD is not available in Lofts 7 (Mercer Landing II).

 

Wireless Access for Guests

Guests (parents, visitors, etc.) may access the MU-Guest wireless network in select areas on campus. Simply select the MU-Guest wireless connection from the list of available networks. Once connected, open an internet browser to reach a page where a guest account can be created. Visit this website for instructions on creating a wireless guest account.

NOTE: The MU-Guest network is not available in the dorms, apartments, Lofts, or any property not owned by Mercer.

 

Wireless Access for Events

MU-Guest is Mercer's primary network for parents, visitors, etc. However, we also offer network access for special events in select areas. MU-Events is published at event venues to provide network access in higher-capacity areas. It will be available in the following areas:

  • University Center/Hawkins Arena
  • Baseball Stadium
  • Five Star Football Stadium
  • Grand Opera House
  • McDuffie Center for Strings
  • Woodruff House

Simply select the MU-Events wireless connection from the list of available networks. Once connected, open an internet browser and create an events guest account. Visit this website for instructions on creating an events guest account.

 

Game Consoles and Media Devices

Mercer IT strongly recommends connecting game consoles and multimedia devices (Apple TV, Roku, etc.) via Ethernet; however, these devices can be registered to connect to the MU-BYOD wireless network.

Network compatibility information for these devices is listed below:

  • Game consoles: Can connect to the wired network or MU-BYOD.
  • Meta Quest VR headsets: Can connect to the MU-Secure network using the Google ChromeBook instructions.
  • Apple TV, Roku, Smart TV: Can connect to the wired network or MU-BYOD. Screen casting will not work, but viewing channels (Netflix, Hulu, etc.). will function normally.
  • Fire TV Stick, Roku Stream Stick: Must be connected to MU-BYOD. Screen casting will not work, but viewing channels (Netflix, Hulu, etc.) will function normally.
  • Chromecast and Smart Speakers (Google Home, Amazon Echo, etc.): Will not work on our network. These devices require communication with another device connected to the same network in order to control it, but our network security will prevent the communication between the devices.
  • Smart lights and other smart appliances: Will not work on our network. These devices require communication with another device connected to the same network in order to control it, but our network security will prevent the communication between the devices.

NOTE: Any device which is controlled via a phone, tablet, or computer will NOT work on any network due to network security. A device must have its own remote control in order to be used with our wireless networks.

 

Wireless Printers

Wireless printers will not work on any wireless network. Although printers could be registered to connect to MU-BYOD, network security prevents devices from communicating with each other. Printers must be connected to a computer with a USB cable.






helpdesk@mercer.edu
(478) 301-7000