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Need help?  We can provide remote support directly to your computer.

Remote Support

  1. Click the appropiate image below. A file named TeamViewerQS will be downloaded.

    Remote Support for WindowsRemote Support for Mac

  2. Run the downloaded TeamViewerQS file. The following window should appear:

    Remote Support for Windows

  3. Tell your support technician the 9-digit number that appears in box labeled "Your ID".





helpdesk@mercer.edu
(478) 301-7000 . (678) 547-8989