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The System Status link in the menu bar above indicates the current status of Mercer systems using the following symbols:
All Systems Active: Upcoming Scheduled Maintenance: Unplanned System Outage:

Current Status

10-12-2017 - 9:45 AM:

MyMercer is currently experiencing a problem causing the Dashboard to not load. Our technicians are working to resolve the issue ASAP. Please check this website for further updates.

Did you know that we also post system status notifications on Facebook, Twitter, and Instagram? Follow us to learn about outages, tips, and changes that may affect you!

Special Maintenance Notification

No maintenance currently scheduled.

Standard Maintenance

Our standard maintenance window is on Fridays, 2:00 a.m. - 6:00 a.m. Service interruptions may occur during this time. Special maintenance outside this time will be shown below.

Security Updates

5/12/2017 - WannaCry Ransomware

As you may have heard through news outlets, a new form of ransomware named WannaCry is currently spreading through computers around the world. This infection can be spread through spam emails containing infected attachments.

As always, we highly encourage you to protect yourself and your data by being especially cautious when opening emails or attachments from unfamiliar sources, especially if these emails are related to job offers, invoices, or prescription drugs. At this time, no Mercer computers have been affected, and your caution is appreciated. If you have any reason to doubt the authenticity of an email, contact the IT Help Desk.

Report a Problem

Are you experiencing problems with a system not listed above?  If so, contact the IT Help Desk.
(478) 301-7000 . (678) 547-8989