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Current Status

The Help Desk phone system is currently experiencing an issue which may result in different voice prompts during your call. As an alternative, you may reach us via the IT Self-Service portal or via email at helpdesk@mercer.edu.

Affected by an issue(s) listed above? Report it here.

Canvas Status (https://status.instructure.com)
Echo360 Status (https://status.echo360.com)
Zoom Service Status (https://status.zoom.us)

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Standard Maintenance

Our standard maintenance window is on Fridays, 2:00 a.m. - 6:00 a.m. Service interruptions may occur during this time. Special maintenance outside this time will be shown here.



helpdesk@mercer.edu
(478) 301-7000