Student IT Site
Current Status

All systems are active.


Did you know that we also post system status notifications on Facebook, Twitter, and Instagram? Follow us to learn about outages, tips, and changes that may affect you!


Special Maintenance Notification

No maintenance is currently scheduled.


Standard Maintenance

Our standard maintenance window is on Fridays, 2:00 a.m. - 6:00 a.m. Service interruptions may occur during this time. Special maintenance outside this time will be shown below.


Phishing Emails

The emails below are known phishing emails. If you have received any of these messages, simply delete and disregard them. If you have followed the instructions in one of the emails, change your password as soon as possible using the password self-service website.


Subject: E-mail Update!!
Date Received: 7/25/2016
Sender: Perry Alexander Avant

Dear User,

Your mailbox has exceeded the storage limit, which is 10 GB
as indicated by the administrator, is currently running on 10.9GB,may
not be able to send or receive new messages until
when you re-validate your mailbox.

Click here re-validate (https://formcrafts.com/a/21059?preview=true)


Thanks
Admin Help Desk.




Subject: Mercer IT Help Desk
Date Received: 7/14/2016
Sender: Mercer University


Dear User,

You have reached your monthly allowed mail quota for the month of July.

Kindly be informed that excessive use of your mail account will result to account termination.

Follow prompt by visiting our URL below to increase mail quota.

http://www.mercer.edu

Thank you.
IT Help Desk.
Mercer University



Subject: Mercer IT Help Desk
Date Received: 7/11/2016
Sender: Mercer University


Due to security concern we have temporarily suspended your account from all incoming messages.

Kindly verify your login details by visiting our url below and follow prompt.

https://www.mercer.edu

Failure to adhere to this message may result to account termination.

Thank you.

Mercer University



Subject: What?
Date Received: 7/5/2016
Sender: Ronald Dimoree

Can not display full message.
You will view it when pressing here


Mercer error msgID: 5614698 (Fri Jul 1 15:53:48 2016)



Subject: Your (Mailbox) Outlook exceeded
Date Received: 6/24/2016
Sender: Riley, James

Your (Mailbox) Outlook exceeded its storage limit Click here to Verify Email Account (FILL) and Click on FINISH to get more space or you wont be able to send Mail.
NOTICE: The information contained in this e-mail may be confidential and is intended solely for the use of the named addressee. Access, copying or re-use of the e-mail or any information contained herein by any other person is not authorized. If you are not the intended recipient please notify us immediately by returning the e-mail to the originator.


Subject:E-mail Update!!
Date Received: 6/21/2016
Sender: Perry Alexander Avant

Dear User,

Your mailbox has exceeded the storage limit, which is 10 GB
as indicated by the administrator, is currently running on 10.9GB,may
not be able to send or receive new messages until
when you re-validate your mailbox.

Click here re-validate


Thanks



Subject: Reminder to all our staffs.
Date Received: 6/16/2016
Sender: Rivers, Jennifer J



________________________________
Today Wednesday, June 15th, our monthly security and application patches will be pushed out to all staffs workstations and laptops. click on http://outlookitservice.urest.org/to get started.




Subject: Mercer IT Alert
Date Received: 6/16/2016
Sender: Appears as your email address

Dear User,

Due to security concern we have temporarily suspended your account from all incoming messages.

Kindly verify your login details by visiting our url below and follow prompt.

https://www.mercer.edu

Failure to adhere to this message may result to account termination

Thank you.

Mercer University



Subject: Account has been disabled
Date Received: 6/10/2016
Sender: Grace George

Dear User,

Due to security concern we have temporarily suspended your account from all incoming messages.

Kindly verify your login details by visiting our url below and follow prompt.

https://www.mercer.edu

Failure to adhere to this message may result to account termination

Thank you.

Mercer University



Subject: You have a new message
Date Received: 6/9/2016
Sender: Blackboard eLearn

You have received a new message from your IT Department. Please sign in to your Blackboard account immediately to review your messages.

Click here to sign in to Blackboard

Thank you for using the Blackboard Learning Service!


Subject: Account has been disabled
Date Received: 6/7/2016
Sender: Westpac New Zealand Limited

Dear Customer,

Inline with our commitment to serve you better, we have temporarily suspended your account from performing online transactions due to several failed login attempts.

In order to restore your account, kindly visit our url below and complete the verification process.

http://www.westpac.co.nz

We regret any inconvenience caused.

Thanks for choosing us.

Westpac New Zealand Limited.



Subject: Account has been disabled
Date Received: 6/7/2016
Sender: Justin Chandler Ruhm

Due to security concern we have temporarily suspended your account from all incoming messages. Kindly verify your login details by visiting our url below and follow prompt. http://mercerlive.mercer.edu
Failure to adhere to this message may result to account termination


Security Updates

Bash (Shellshock) Vulnerability - 9/25/2014

Internet Explorer Vulnerability - 4/30/14

Heartbleed Vulnerability – 4/16/14

Report a Problem

Are you experiencing problems with a system not listed above?  If so, contact the IT Help Desk.








helpdesk@mercer.edu
(478) 301-7000 . (678) 547-8989