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Mercer IT partners with Auxiliary Services to provide telephone services and support to campus housing residents.

In this section:

Features, Pricing, and Fees (Macon)

Telephones are not provided in the Macon residence halls. Macon dorm and apartment residents may choose to order private telephone lines. Private telephone service includes caller ID. Voicemail is not available; however, personal answering machines can be used. Long distance services must also be obtained through other means (e.g., a calling card). Macon campus RAs are provided a phone line, compliments of the Residence Life Department.

Private line service costs $47.50 per month. Prior to installation the months remaining for the current academic year must be paid in advance. Line service will be terminated at the end of the academic year. An installation fee of $30 will be charge for establishment of new line service.

A $45 fee will be charged if a student chooses to move from one room to another. A $30 fee will be charged for any checks that are returned from the bank for insufficient funds.

Features, Pricing, and Fees (Atlanta)

One phone line is provided in the living room of each apartment on the Atlanta campus. The cost of this line is covered by Atlanta Residence Life. Residents may order an additional private line in any of the bedrooms for an additional charge. Private telephone service includes caller ID. Voicemail is not available; however, personal answering machines can be used. Long distance services must also be obtained through other means (e.g., a calling card).

Private line service costs $47.50 per month. Prior to installation the months remaining for the current academic year must be paid in advance. Line service will be terminated at the end of the academic year. An installation fee of $30 will be charge for establishment of new line service.

A $45 fee will be charged if a student chooses to move from one room to another. A $30 fee will be charged for any checks that are returned from the bank for insufficient funds.

Ordering Private Telephone Services

To order private telephone services, contact the IT Help Desk.

Troubleshooting Telephone Services

If you have problems with your telephone service, contact the IT Help Desk.





helpdesk@mercer.edu
(478) 301-7000