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Microsoft 365 is the university’s student email system, powered by Microsoft. Upon admission to Mercer University, students are assigned email accounts. Once the account is created, Mercer IT will send your username (Mercer University ID number followed by @live.mercer.edu. e.g., 12345678@live.mercer.edu) and temporary password to the personal email address on file. Once you receive this account information, you are required to log in to your Microsoft 365 account at https://www.office.com, configure your account security, and immediately change your password. For more information, visit the Password Self-Service information page.

You can find your Mercer email address by logging into MyMercer. Select My Profile then My Information from the menu on the left hand side of your MyMercer homepage. Your Mercer email adress is listed in your personal information. In addition to your email account, you also have access to Microsoft 365 ProPlus at no additional cost. This product includes the full core suite of Office desktop applications — Word, Excel, and PowerPoint — in addition to the cloud productivity and collaboration tools (document sharing, Web conferencing, Web site creation, cloud storage, calendaring, and instant messaging).

Upon graduation, you may keep your Mercer email account indefinitely. If you leave Mercer University for any reason other than graduation, your Mercer email account will be disabled. Access to the Microsoft 365 ProPlus suite is deactivated upon departure regardless of your status with the university.

For more information about Mercer email accounts, visit the Email Access page.

 

helpdesk@mercer.edu
(478) 301-7000