MercerLive is the university’s student email system, powered by Microsoft. Mercer students may access their MercerLive email accounts over the Internet or via an email access program (client).
In this section:
- Checking Email via the Internet
- Changing Email Passwords
- Setting Up Email Access (Microsoft Outlook, Microsoft Outlook Express, Mozilla Thunderbird, or mobile device)
Additional resources:
- Common Questions
- Forwarding/Redirecting MercerLive Email to Gmail
- Setting up iPhone, iTouch, or iPad
Checking Email via the Internet
All currently enrolled students are assigned Mercer email accounts. You can find your Mercer email address by logging into MyMercer. Select My Profile then My Information from the menu on the left hand side of your MyMercer homepage. Your Mercer email address is listed in your personal information.
You can check your Mercer email account via the Internet. Supported browsers are Internet Explorer 7 and above, Firefox 3.0.1 and above, and Safari 3.1 and above.
To check your email via the Internet:
- Visit MercerLive sign in page.
- Type your Mercer University ID number, followed by @live.mercer.edu, in the Windows Live ID field (e.g., 10234567@live.mercer.edu).
- Type your password in the Password field. Your default (initial) password is your date of birth in YYMMDD format, where YY is the last two digits of the year, MM is the two digit month, and DD is the two digit day. For example, if your date of birth is June 26, 1981, your password is 810626. You will be prompted to change your password for security reasons.
- Click Sign In.
Changing Email Passwords
You can change your MercerLive password via the Internet. Once changed, the new password will become effective immediately. If you use an email access client (e.g., MS Outlook, iPhone, etc.) to access your email account, you will need to update the password settings to reflect your new password.
To change your email account password:
- Login to your MercerLive email account.
- Click the Options button in the upper right-hand corner.
- Select Change your password from the Shortcuts menu on the right-hand side of the screen.
- Under Password Reset Information, click Change next to Password.
- Type your old password in the Old password field.
- Type a new password in the Type New Password and Retype New Password fields.
- Click Save.
Setting Up Email Access
Several students choose to use an email access client, such as Microsoft Outlook, or a mobile device to send, receive, and organize their emails. If you choose to use such a tool, you will need to set it up to send and retrieve your MercerLive emails. Even if you set up an email access client, you still have access to your email account via the web, as described in Checking Email via the Internet.
Mercer IT recommends using the IMAP settings. However, settings for both IMAP and POP are provided.
IMAP Email Settings |
||
|---|---|---|
| Server Type | IMAP | |
| Incoming Mail Server | pod51000.outlook.com | |
| MercerLive Account Username | Mercer ID#@live.mercer.edu | |
| Password | MercerLive password | |
| Incoming Server Port | 993 | |
| Enable Encryption Type | SSL (If not available, choose TLS) | |
| Outgoing Mail Server (SMTP) | pod51000.outlook.com | |
| Outgoing Server Port | 587 | |
| Enable Encryption Type | TLS (If not available, choose SSL) | |
**When prompted, email address should be entered as firstname.lastname@live.mercer.edu.
POP Email Settings |
||
|---|---|---|
| Server Type | POP | |
| Incoming Mail Server/Ports | pod51000.outlook.com | |
| MercerLive Account Username | Mercer ID#@live.mercer.edu | |
| Password | MercerLive password | |
| Incoming Server Port | 995 | |
| Enable Encryption Type | SSL (if not available, choose TLS) | |
| Outgoing Mail Server (SMTP)/Ports | pod51000.outlook.com | |
| Outgoing Server Port | 587 | |
| Enable Encryption Type | TLS (if not available, choose SSL) | |
**When prompted, email address should be entered as firstname.lastname@live.mercer.edu.
For additional help with your MercerLive account, use the Microsoft online FAQ resource.