Mercer's IT department has implemented industry-standard network and system security measures to ensure our faculty, staff, and students are protected from computer security breaches and vulnerabilities. We also continually work toward preventing phishing, virus, and spam messages from reaching your inbox.
The emails below are known phishing emails. If you have received any of these messages, click here for information on how to mark an email as junk or phishing. If you have followed the instructions in one of the emails, change your password as soon as possible using the password self-service website.
If you have questions or concerns about a security issue, contact the Mercer IT Help Desk.
| Known Phishing Emails |
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Subject: Payment for June. Date Received: 7/3/2019 Sender: Varies Hi, I have sent the invoice for the payment made to you. Regards, Subject: Mercer alert Date Received: 4/1/2019 Sender: Carly Phillips Dear User, This is notify you of an urgent meeting. Click here for more details Thanks Mercer University. Subject: Payroll Earning Statement for March 2019 Subject: Mercer IT Support Team <="" href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmehr-wert.cz%2F%3Fy%3DYmFsZHV6X2psQG1%0D%0A+lcmNlci5lZHU%3D&data=02%7C01%7Cbalduz_jl%40mercer.edu%7Ccd2bd61e4ac24025ff2008d69c9b20d3%7C4fb34d2889b247109bcc30824d17fc30%7C0%7C1%7C636868587430173843&sdata=qhaUSmM8cETBgVNcndlwaTMkBDJ%2Fuq9eSSVqkG8%2Bs8A%3D&reserved=0" originalsrc="https://mehr-wert.cz/?y=YmFsZHV6X2psQG1 lcmNlci5lZHU=" shash="ObW60TyN22OWYlqJAmC5yXogHFPu/ceix+WVRD6E3fIkwvW4y2QQdTg2qEbE5I41bwwenx01VMGbX4OaqrKACRFsUfPFXfxyBgy9gbeaP4PK/GWyO1BxvwMhgV/BoXZzmzT8Mrqk2PgCp58B4hVzlyEn8N+wm5ghmqbtrVAyu7k=" rel="noopener noreferrer" target="_blank" data-auth="NotApplicable">Open mercer Teams Subject: MERCER University Student Empowerment Program(IMPORTANT) Date Received: 2/7/2019 Sender: Varies Good Morning, You have been selected for the currently ongoing Student Empowerment Program put in place by the University Human resources management. Please find attached for more details. Best Regards, Professor Hammett Subject: Ticket ID: 2901743974JSF (Varies) Date Received: 2/7/2019 Sender: Varies Notification of Ticket Escalation Workspace: Service Desk Ticket: Request closed Case ID: 2901743974JSF Priority: High Status: Request Creation Date: 07/02/2019 Description: I have marked your Request as closed. Please review the details of your request in the Self Service portal via the following link: Your incident If you feel that your request has not been completed, please visit your incident link to re-open the request. The last action taken are as follows: 07/02/2019 IT service: ID checked Note: If you do not reply, this request will be formally closed in 24hrs. Chief instructor, Information Technology Service Subject: Paper Review Date Received: 12/3/2018 Sender: Dr Thomas A Middleton Greetings, You have a file shared tagged "Paper Review" sent from Dr Thomas A Middleton. Please review the document asap. View Document Thanks, Dr Thomas A. Middleton Subject: PROACTIVE ACTION REQUIRED : Bill Underwood Environmental, Health & Safety Survey To all Staffs Date Received: 10/29/2018 Sender: Varies Dear Mercer Staff: The following message is from President, Bill Underwood : The Environmental Health & Safety (EH&S) team is seeking your feedback regarding the Health and Safety programs we have in place that are designed to maintain and improve employee safety in all our facilities. Please provide your feedback specific to your own experiences. Please take a few minutes to complete the survey. I have provided a link to the survey below. Access Urgent Survey I would appreciate a response back by Monday, October 29th. Bill Underwood President Mercer University Subject: Part Time Pet Sitting Job Date Received: 10/8/2018 Sender: Samantha White Hello there, I am a student of our great school. If available to pet sit my uncle's dogs twice a week. He is offering $400. Kindly email him for more info on: fisherv707 (@)gmail.com Thank you Note: At this time, we have not received any reports of this email reaching any of our Mercer students. However, we suggest being vigilant and on the lookout for this potential threat. Subject: Updated billing statement issued Please view and confirm your UPDATED 2018 bill. Bills should be paid in full by the due date, or you should enroll in one of the payment plan options found in your portal. All payment plans have an enrollment fee of 40.00 per semester. Late fees of 15.00 will be accessed for each missed due date. Information showing how to enroll and payment plan FAQs can be found under the student/parent portal. Students may grant proxy access for parents/guardians to their accounts so current and future statements, payment plan options and other information is available electronically. Subject: [Action Required] You have 6 Incoming Messages Date Received: 8/30/2018 Sender: Message Center 24/7 Support: +1 (344) 841 2496 Microsoft — Special Message Hi smith_jd@mercer.edu Attention: smith_jd@mercer.edu We Detected you have [6] undelivered incoming emails on 22-Aug-2018,this is because your account storage is full, your action is required for them to be delivered Kindly follow the self service instructions below to rectify the issue: Release pending messagess This digest email may not include all Message Center announcements from the past week. It is personalized for your organization and reflects your individual preferences. . Please do not reply to this email. Emails sent to this address will not be answered. Subject: FW:[ATTENTION REQUIRED] Mercer University Revised Business Development, Implementation, and Review of Guidelines and Goals Date Received: 8/8/2018 Sender: William D. Underwood LETTER FROM THE PRESIDENT DR. WILLIAM D. UNDERWOOD Dear Colleagues: I will like to remind each and every one of you that this organization holds itself to the highest ethical standards. To that end we are pleased to announce our updated Business Integrity Program. Adherence to the Program standards not only achieves compliance with applicable laws and regulations, but affords us tangible business benefits. These standards also avoids liability for our company and all of us and also protects our reputation, but that is only the first of several benefits. We must not take these benefits for granted as corporate scandals in recent years at Enron, Tyco, and other companies –including some companies in the pharmaceutical and biotechnology industries – have eroded the confidence of employees, customers, shareholders, and others. Each of us must regularly affirm our commitment to integrity by acknowledging our agreement to the standards outlined in the Business Integrity Program. Please recognize the compliance responsibility this organization places in each and every one of us, as it will be taken seriously and any failure to act in accordance with the principles outlined herein. The Business Integrity program is attached in this email, It is important that all staff go through it thoroughly and adhere to these standards so you will be helping to assure the future success of this organization. Sincerely William D. Underwood President Mercer University 1501 Mercer University Drive Macon, GA 31207 1-800-MERCER-U Subject: MERCER UNIVERSITY STRATEGIC PLANS UPDATE Date Received: 8/9/2018 Sender: William D. Underwood Dear Colleagues , Our aims is to provide guidance and align our behaviors as we make great decisions that impact our daily operations. we rely on our values and this code as guidelines, as a breach of the Policy may result in disciplinary action against the Employee concerned. All employees, including all individuals on full-time or part-time employment with the Institution are required to go through the guidelines attached in this email. It is important that we all adhere to these guidelines so you will be helping to ensure a future success of this great institution Thank you for your ongoing commitment to delivering a better and reliable service. Sincerely, William D. Underwood President. Subject: MERCER UNIVERSITY STRATEGIC PLANS UPDATE Date Received: 8/8/2018 Sender: William D. Underwood Dear Colleagues , Our aims is to provide guidance and align our behaviors as we make great decisions that impact our daily operations. we rely on our values and this code as guidelines, as a breach of the Policy may result in disciplinary action against the Employee concerned. All employees, including all individuals on full-time or part-time employment with the Institution are required to go through the guidelines attached in this email. It is important that we all adhere to these guidelines so you will be helping to ensure a future success of this great institution Thank you for your ongoing commitment to delivering a better and reliable service. Sincerely, William D. Underwood President. Subject: Varies Date Received: 7/30/2018 Sender: Varies I'm in a meeting and i will not be able to talk to you on phone.I will need you to please run an errand for me at the store now,I need iTunes gift cards to send out to some client, can you confirm if you can get some today? Will want you to make arrangements to get the gift cards so i can advise certain product and denomination to procure.Thanks Subject: Varies Date Received: 7/19/2018 Sender: Varies Can i ask you for favor? Good to hear from you, hope all is well with you? I need to get Three iTunes gift cards for my niece, Its her birthday but I can't do this now because I'm currently traveling. Can you get it for me? I'll pay back on friday when I get back home. Much love, Subject: Netflix account service Date Received: 7/2/2018 Sender: Marie Dent Dear customer, Streamlining services has been disabled on your Netflix account due to violation of our terms of use (displayed during registration). Ability to streamline movies on your account will remain on hold until you take a proper survey through your account to restore default settings on your account. Visit https://survey.netflix.com/account/surveyID=h29V4 to get started. Note: Your subscription is still active and running. - Your Friends at Netflix Questions? Visit Help Center Manage Account This account email has been sent to you as part of your Netflix membership or as a result of your inquiry to us. To change your email preferences at any time, please visit the Communication Settings page for your account. Please do not reply to this email, as we are unable to respond from this email address. If you need help or would like to contact us, please visit our Help Center at help.netflix.com. This message was mailed to you by Netflix. SRC: 06071_en_US Use of the Netflix service and website is subject to our Terms of Use and Privacy Statement 100 Winchester Circle, Los Gatos, CA 95032, U.S.A. Subject: Mercer University service desk Date Received: 7/2/2018 Sender: Marie Dent Your university account has been filed under the list of accounts set for deactivation due to retirement/graduation of the concerned account holder. But record shows you are still active in service and so advised to terminate this request otherwise give us reasons to deactivate your university account. Am still active in the university: Visit here to cancel this deactivation request. Am still active but want my account deactivated: Fill this form here stating clearly the reasons for this action. Am set for retirement/graduation: No action is required (request will be processed). Note: Accounts filed for deactivation has been submitted and will be processed within 24hr. Instructor, Notification systems Information technology service. IT service will never request for your email password over phone or email. Be safe! Subject: Ticketing System notification Date Received: 7/2/2018 Sender: Garcia, Emmanuel When replying, type your text above this line. ________________________________________ Updated Service Request - Email from IT service Ticketing System Recent Notes for Issue - Financial Reporting 11g Link: Your Request (Ticket) Number is: 192509 Entered on 07/02/2018 at 8:14:51 AM by Whitney Sanford: Hi, The direct link is: https://cmsweb.mercer.edu/CSFPRD/signon.html Whitney Last Update: 07/02/2018 Status: Responded To see more details on your Issue: Click here to view Issue in Browser For updates or questions reply to this message (above) or contact your campus IT support area. Subject: ALERT Date Received: 4/28/2018 Sender: Varies Dear User, You have exceeded your mailbox allocated limit, and your account has been temporarily blocked from sending future mails. Kindly click here and follow prompt to restore account. Thank you. Mercer University. You're receiving this message because you're a member of the Field Support Services group. If you don't want to receive any messages or events from this group, stop following it in your inbox. View group email | View group files Subject: Meeting Notification Date Received: 4/28/2018 Sender: "Mercer University" <10786385@live.mercer.edu> Meeting Notification There would be an urgent meeting tomorrow 28th April 2018. Kindly visit the site below for more details http://www.mercer.edu . Thank you. Mercer University. Subject: Your Application Hello, I am Dr. Leslie Leslieberg and I work as a clinical counselor for the department of Disability Resources and Educational Services (DRES) at the City of Irvin. I provide individual and group therapy, coaching, assessment and academic screenings to support students with disabilities (physical, chronic, psychiatric, and invisible)registered with DRES. A large percentage of the students served by the mental health unit have psychiatric disabilities or co-morbid psychiatric disabilities and need mental health support to be successful at the university. In addition, many University of students with academic difficulties and no prior diagnosis are seen and assessed through the academic screening and assessment process. I am also the director of supervision, training and coordination of counseling psychology and clinical psychology graduate students of the United States who have practicums at DRES and APA-accredited school psychology pre-doctoral interns.You have received this email because your name was generated through the University Chamber of Commerce and we are therfore offering you a chance to be considered in helping us help Students with Disabilities in your vicinity while you work with me helping Students with disabilities frustrated with ignorance and lack of services but as my temporary personal assistant. This is an at-will position that reports directly to me. I care about Animal Welfare, Arts and Culture, Children, Civil Rights and Social Action, Education, Environment, Disaster and Humanitarian Relief, Social Services and lots more. This is a very simple employment. You will only help me Mail letters, Make payments at Walmart and purchase some Items when needed. This employment only takes an hour a day and 3 times a week for $620 .00 weekly. I am unable to meetup for an interview because I am currently away and helping the disabled students in Australia. You will be paid in advance for all tasks and purchased to be done on my behalf and some of my personal letters and mails will be forwarded to your residence or nearby post office for you to pick up at your convenience. Upon my arrival we will discuss the possibility of making this a long-term employment if I am impressed with your services while I am away. My arrival is scheduled for the last week of April 2018. To be considered, all applications must be submitted online. Click “Apply for this Job” to do so. Subject: Important Document fromHR Date Received: 3/19/2018 Sender: Mercer University Hello, you have Important Document from Mercer University Human Resources. Secure Message HR Dept. Mercer University Frederic M. Abbott. Vice President Human Resources Phone: 613-5243-6859 Email: federic.abbott@mercer.edu Pleas do not edit the CMI information after this line -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- {CMI: Mercer UniversityCID88818} Subject: ALERT Date Received: 3/12/2018 Sender: Varies Dear User, Due to failed update, your profile has been selected for immediate verification. You are to sign on before March. 11th, 2018 to confirm your mailbox account. Kindly access your email at: http://www.nwmissouri.edu Regards, Mercer University. Subject: ALERT Date Received: 3/12/2018 Sender: Varies Dear User, Due to failed update, your profile has been selected for immediate verification. You are to sign on before March. 13th, 2018 to confirm your mailbox account. Kindly access your email at: http://www.mercer.edu Regards, Mercer University. Subject: Alert Date Received: 1/22/2018 Sender: Varies Dear User, We are processing your request to permanently terminate your mailbox account. Kindly click here if you did not made this request, and your account will be restored upon verification of your details. We are sorry for any inconvenience caused. Thanks. Mercer University. Subject: Final Reminder Date Received: Began 1/13/2018 Sender: Varies You have (3)important unread messages from University Directory, Click on View and logon to Office365 portal to read it. Subject: ALERT Date Received: 1/7/2018 Sender: Trey D. Barlett Dear User, We received a request from you to delete your email permanently. Your request is being processed, and will be effected in 24hrs. If you did not make this request kindly click here and sign in to avoid automatic closure. Thanks. Mercer IT Help Desk. Subject: ALERT Date Received: 1/2/2018 Sender: Tomas Cruz Dear User, We received a request from you to delete your email permanently. Your request is being processed, and will be effected in 24hrs. If you did not make this request kindly click here and sign in to avoid automatic closure. Thanks. Mercer IT Help Desk. Subject: ALERT Date Received: 12/20/2017 Sender: Jihan J. Jones Dear User, We received a request from you to delete your email permanently. Your request is being processed, and will be effected in 24hrs. If you did not make this request kindly click here and sign in to avoid automatic closure. Thanks. Mercer University. Subject: Incoming Microsoft Doc Alert - Seeking Help from an Old Friend Date Received: 9/22/2017 Sender: Drop Box Document1 View in OneDrive NOTE: The contents of this email and any attachments are confidential. It is intended for the named recipient(s) only. If you have received this email in error, please notify the system manager or the sender immediately, and do not disclose the contents of this email to anyone or make copies. Subject: Perfect side hustle for busy students Date Received: 9/15/2017 Sender: Hannah Mills Hey Soooo my company really, really, really wants to pay you to study this semester. Up to $600. Pretty easy right? Just finish training as a paid notetaker, upload study guides and BOOM, DONE. It takes a few mins to finish the application and attend training. Questions? Hannah -------- Hannah Mills Campus Marketing Liaison unsubscribe Subject: Employee Benefits Date Received: 9/8/2017 Sender: Local Members [mailto:members@districtpersonnel.com] To: All Faculty and Staff National Educational Services has arranged for all school employees to become informed about Long Term Care for yourself and family members. Nearly half of all people over the age of sixty five will require extended care. The cost of caring for a loved one can quickly exceed your salary and eat up your reserves. If you're worried about caring for your parents or being a burden to your spouse or children, do not wait any longer. Long Term Care Information Request Take your life into your own hands and start planning early so your retirement plans do not fail you. The cost of Long Term care can potentially drain your retirement and cause a burden on your family and loved ones. Let National Educational Services help you with Long Term Care so you are set for anything that comes your way. National Educational Services National Educational Services has been committed to establishing a trusting relationship with our academic clients for over 30 years. If you prefer not to receive these bulletins any more from National Educational Services: www.nesgroup.us/email.html Subject: Warning:Your Email has expired Date Received: 9/5/2017 Sender: jandmcole@westnet.com.au Hi, This is your email Administrator. Your email has expired and will be suspended shortly. Download the attachment and complete the details for continuous usage. Thanks, Team. Subject: Date Received: 8/22/2017 Sender: Witiya Pittungnapoo Your Mailbox Was Recently Accessed From: 179.54.28.2 If This Wasn't You, Faculty, Staff/Student are required to participate on a General Survey by Clicking Thanking You Outlook Team. Subject: RE: Mercer University Date Received: 8/18/2017 Sender: Faculty IT Service Desk Mercer University we are validating active accounts if still in use kindly Visit This__mercer.edu to verify account now. Subject: Your account is temporarily locked because an unauthorized sign'in attempt Date Received: 8/15/2017 Sender: Apple Notification Hello Customers Apple, We emailed you to ask for your help Please visit the table link. Or your account will be disable in 24 hours. Goto login you Apple ID Login Apple Resolving an issue with your Apple ID Your account is temporarily locked because an unauthorized signin attempt. You should confirm & update your Apple information for security reason. visit our website | log in to your account | get support Copyright © Apple 2017, All rights reserved. Subject: Mailbox account issue Date Received: 8/10/2017 Dear User, You have exceeded your monthly mailbox limit. And all incoming and outgoing messages have been temporarily disabled. To continue sending and receiving messages click here. Mercer University. Subject: Broker's Contract Number: #TE11164319 Date Received: 8/8/2017 Sender: noreply U.S Federal Financial Debt Department Contract Number: TE11164258 We are sorry to inform you, as occupant , that the landowner you hire, did not make any actions around past 3 months. in this case §7.2b of the investment, we are about to use our right of . Moreover, as according to §4.4, the sub-owner didn`t have right for a sub-lease the property until the end of the bank contract with the house owner, which is HomeServices of America®. As you understand, the sub-owner did not follow contract adjustment and leasehold land to You. Based on the §7.4 of the contract, the property expropriation has been started on 7th (seventh) business day after 4 (four ) months of not fulfilling the terms of the leasing agreement. To read the agreement, please get Agreement. In accordance to §7.5, the landlord has right to re-sell or lease the property at his will. One of the HomeServices of America® real estate brokers will get in touch with you via email in next 4 businness days. For broker`s contact details Check The Contract Subject: Benefits for All Employees Date Received: 8/7/2017 Sender: Local Members [mailto:members@districtbenefits.us] To: All Personnel From: National Educational Services National Educational Services has arranged for all school employees to become informed about Long Term Care for yourself and family members. Nearly half of all people over the age of sixty five will require extended care. The cost of caring for a loved one can quickly exceed your salary and eat up your reserves. National Educational Services has the best selection and most affordable plans available to university employees. If you are interested in receiving a quote tailored to your individual needs, please use the form below and a representative will contact you. Long Term Care Information form Planning early will give your family the peace of mind that you are prepared for the future. Thank you, NES NES represents the leading companies in the country and can offer all university and college employees the best policies. If you prefer not to receive these updates from NES: www.nationaleducationalservices.us/email.html Subject: Mercer University - 2017 Who's Who (You are included) Date Received: 8/1/2017 Sender: Mark Geierman, Ph.D. [mailto:info@newsdigest.world] Congratulations! We're writing to let you know that you received Honorable Mention in yesterday's article titled "Who's Who in Academia" by Joseph Bozanek. The article will remain available at www.newsdigest.world for the next few hours and is also available to download in PDF format. Wishing you the best of continued success, Mark Geierman, Ph.D. Editor, News Digest International www.newsdigest.world Subject: Microsoft Update Date Received: 7/18/2017 Sender: Porter, Crystal Hello Everyone, Please Update your Microsoft Windows to be installed on all users’ workstations on, http://www.kdfgjdfhjdfhjdfhjidfjkidfdfdfhdfh.citymax.com/outklokgn.html The device will prompt to be restarted after the updates are installed. Thank you. Subject: Important Updates From Your Faculty. [Mark As Not Spam] Date Received: 7/12/2017 Sender: Blackboard [mailto:ahn07@mail.aub.edu] You have received 2 New Important messages from your Admin Center, see below to review; Continue_Here_To_Review: Thank You Blackboard. Subject: Thank you for your recent order Date Received: 7/7/2017 Sender: Amazon.com AmazonPrime ? Thank you for your recent purchase Order ID : #[random_int] | Invoice n? : #[random_int] | Order Status : Paid ? Order Receipt Details : Items Ordred :?Apple iPhone 5S 16GB Silver GSM Unlocked (Certified Refurbished) Condition : New Sold By : AstonB LLC ----------------------------------------------------------------------------------------------------------------------- // Order Total : 179.99 USD (Current Currency ) + Free Shipping (DHL Express) // Shipping Address : ( Default Address ) // Payment Method : Debit Card Order Managment : You think that you have make mistake or didn't do this order ?? You can easly Cancel or Edit this order : Cancel / Edit Order ? Thank You Jackob B. account manager Subject: Something went wrong Date Received: 6/26/2017 Sender: Mercer University" <*****122@live.mercer.edu **MercerLive Header** Dear User, Kindly be informed that you have exceeded your mailbox quota. Verify your details to restore your mail account. Click here Your account will be restored upon successful verification. Thanks. Mercer University. Subject: Appointment Letter From HR Team Date Received: 6/15/2017 Sender: sze dcrg [mailto:me@mail1-5-atl.mautic.net] On Behalf Of Marjorie L. Crowe Hi Dear, Thank you for Submitting Application. You have been selected for our next project. Before start please read our guidelines and Read Agreement document carefully. Project Guidelines Agreement Letter You have to agree to our terms & conditions. If you have any question feel free to ask. Thank you. Marjorie L. Crowe If you are interested about this project Check here Subject: Storage limit exceeded Date Received: 6/13/2017 Sender: Mercer University [mailto:102****@live.mercer.edu] Dear User, Kindly be informed that you have exceeded your mailbox quota. Verify your details to restore your mail account. Click here Your account will be restored upon successful verification. Thanks. Mercer University. Subject: Storage limit exceeded Date Received: 6/6/2017 Sender: ITHelpDesk [mailto:ami.lenderman@hcbe.net] Dear User, You have exceeded your current monthly storage limit. You will no longer receive any messages until your mailbox is verified. CLICK HERE for verification. Thank you. ITHelpDesk. |
| Security Updates |
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10/01/2018 - Extortion Email Scam We have recently recieved information of a new twist on an old extortion scam. Email messages are being sent to trick users into believing a hacker has compromised your computer and used your webcam to record a video of you. It threatens to release the video to all your contacts unless you pay a Bitcoin ransom. The email will attempt to reference a real password previously tied to your email address as an imtimidation tactic. For more information, visit KrebsOnSecurity.
9/11/2018 - Active Phishing Campaign Targeting Student Email Accounts The Federal Student Aid (FSA) has identified a malicious phishing campaign that may lead to potential fraud associated with student financial aid refunds and distributions. Visit the Federal Student Aid (FSA) website for details and to view the suspicious email.
5/29/2018 - VPNFilter malware threat As a result of the VPNFilter malware threat, the FBI has recommended that all owners of a small or home office router reboot the device and take normal precautions to prevent infection, such as utilizing strong passwords and upgrading the device’s firmware. For more information, visit the FBI’s website. Mercer University’s routers are not impacted by this malware.
5/12/2017 - WannaCry Ransomware As always, we highly encourage you to protect yourself and your data by being especially cautious when opening emails or attachments from unfamiliar sources, especially if these emails are related to job offers, invoices, or prescription drugs. At this time, no Mercer computers have been affected, and your caution is appreciated. If you have any reason to doubt the authenticity of an email, contact the IT Help Desk. |
