How do I...
- manage my Zoom recordings?
- begin using Zoom? Do I need to request access or install software?
- find my Zoom host key?
Can I...
- schedule Zoom meetings through Outlook?
- communicate with students or individuals not affiliated with Mercer?
- host or join meetings if I don't have a webcam or microphone?
- keep my Zoom account if I leave Mercer?
Miscellaneous
- Do all attendees have to log into a Zoom account to join a meeting?
- How many attendees can I invite to my Mercer Zoom meeting/session?
How do I manage my Zoom recordings?
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Select Recordings from the left-hand navigation menu.
- To the right of each recording, click the the ellipses to reveal a drop down menu.
- Choose Download or Delete.
Note: Faculty have the option to copy future recordings into Echo360. For more information about Echo360, click here.
How do I opt in to copy my Zoom Recordings to my Echo360 library?
- Open Echo360 in Canvas.
- Select the Settings icon in the top right of the screen and Account Settings.
- Select Zoom Settings on the left hand side of the screen.
- Toggle the switch ON to automatically copy all Zoom recordings to your Echo360 library. This automatic copy only works for meetings that occur while the toggle is turned ON. Meetings that occurred before then are not auto-copied into Echo360.
How do I begin using Zoom? Do I need to request access or install software?
Zoom accounts have been established for all of Mercer's faculty, staff, and students. When you join or host a new Zoom meeting you will be given the option to install Zoom, run the application from your web browser, or use a mobile device. If you choose to host the meeting via phone, you will be prompted to enter your Host Key, which may be found on your Profile Page. See the About Zoom page for more information.
How do I give my assistant access to help manage my Zoom account?
Zoom allows you to give scheduling privileges to another user or assistant. Follow the steps below to assign scheduling privileges:
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Select Settings from the left-hand Personal navigation menu.
- Select Other.
- Under the Schedule Privilege section, select the plus sign (+) next to Assign scheduling privilege to.
- Enter one or more email addresses in the window, separated with a comma.
- Select Assign.
How do I schedule a meeting for someone else?
Once you have been granted scheduling privilege, follow the steps below to schedule an appointment for someone else:
- Sign in to the Zoom Desktop Client.
- Select the Schedule button and then Advanced Options.
- Select the Schedule for check box and choose the user you want to schedule for from the drop down menu.
- Select Schedule.
How do I enable a Waiting Room?
Follow both sets of activation steps below to enable a Waiting Room.
Activate the Waiting Room option in Personal Room
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Select Meetings from the left-hand Personal navigation menu.
- Select Personal Room from the top navigation menu.
- Select the Edit button at the bottom of the page. You may need to scroll.
- Select the Waiting Room option in the Security section.
Activate the Waiting Room option in Meeting
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Select Settings from the left-hand navigation menu.
- Locate Waiting Room in the Security section and toggle the switch from gray to blue.
How do I admit participants in to a meeting after the Waiting Room feature is enabled?
Follow the steps below to admit participants in a Waiting Room.
- Select Participants located at the bottom of the Zoom meeting window.
- Select Admit to allow participants one at a time or Admit all to allow everyone in at once.
How do I find my Zoom Host Key?
Follow the steps below to find your Zoom Host Key.
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Scroll down to the Host Key section at the bottom of your Profile page.
- Click Show to reveal your Host Key. Click Hide to mask your Host Key.
How do I check for Zoom updates?
- Sign in to the Zoom Desktop Client.
- Select your profile picture and choose Check for Updates.
Can I configure Zoom so that others are able to join my meeting without needing to admit them?
You will always be required to admit anyone who is not a Mercer student or employee. To bypass the need to admit Mercer students or employees, follow these steps:
- Log in to Mercer's Zoom website: https://mercer.zoom.us
- Select Settings from the left-hand navigation menu.
- Locate Waiting Room in the Security section and select Edit Options.
- Choose the Users who are not in your account and not part of the allowed domains and Host and co-hosts only options.
- Select Continue.
Can I schedule Zoom meetings through Outlook?
Yes, Zoom allows you to add online meeting functionality to an Outlook appointment.
Can I communicate with students or individuals not affiliated with Mercer?
Yes, you will be able to collaborate with anyone who has a computer or mobile device connected to the Internet.
Can I join or host meetings if I don't have a webcam or microphone?
Yes, you can still join and host meetings, and you'll be able to see and hear the video and audio from the other participants. Zoom meetings include a chat feature, so even without audio or video, you can still communicate with the participants by typing. If you are the host, you will be prompted to enter your Host Key, which may be found on your Profile Page.
You may also use a phone to dial in to a Zoom meeting.
Can I keep my Zoom account if I leave Mercer?
Per our Zoom Cloud Storage Policy, faculty and staff accounts are terminated once employment with Mercer is terminated. Retirees are not eligible to receive a free Zoom account from Mercer.
However, you can sign up for a personal Zoom account at any time. It’s free!
Do all attendees have to log into a Zoom account to join a meeting?
No, attendees do not have to log into a Zoom account to join a meeting. A Zoom account is only required to schedule meetings. Once the host creates the meeting, all other participants can join regardless of whether they have an account.
How many attendees can I invite to my Mercer Zoom meeting/session?
Mercer's Zoom limitation is 300 users per meeting/session.
How long will my recordings be stored on the Zoom platform?
Per our Zoom Cloud Storage Policy, recordings may be stored at no cost on the Zoom platform for a period of 180 days. All recordings over 180 days old are automatically deleted at the end of each semester. Instructions for managing storage, including deleting and saving recordings to an external source are shown above.