Collaboration Tools | Faculty | MU Information Technology

Collaboration Tools

The following collaboration tools are available for use by all employees. Most of these tools can be used with
mobile devices and without a Virtual Private Network (VPN) connection.

Course Delivery
	Canvas Canvas is an online course system that supports supplementary learning tools in an online environment. Students can download course materials (e.g., course syllabus, supplemental readings), view course announcements, review course calendars, track grades, or participate in online discussion boards using Canvas.
	Echo360 Echo360 is an active learning platform that allows instructors to capture, edit, and distribute lectures and screencasts. Classrooms across Mercer's campuses are being equipped with Echo360 which can be used to record live classes, including audio, video, and more.

Group Meetings & Chat
	Microsoft Teams Microsoft Teams is available to all faculty, staff, and students. Microsoft Teams is a cloud-based team collaboration software that is part of the Microsoft 365 suite of applications. The core capabilities in Microsoft Teams include chat/instant messaging and file sharing among team members using channels (groups) that you create. For more information, visit the Microsoft Teams website.
	Zoom Video Conferencing Zoom Video Conferencing is available to all faculty, staff, and students. Zoom is a simple to use cloud-based video solution. This software offers many features including integration with Canvas, hosting online meetings, video conferences, webinars, questionnaires within meetings, and much more. Click here to learn more about Zoom Video Conferencing.

Group Meetings & Chat

Microsoft Teams
Microsoft Teams is available to all faculty, staff, and students. Microsoft Teams is a cloud-based team collaboration software that is part of the Microsoft 365 suite of applications. The core capabilities in Microsoft Teams include chat/instant messaging and file sharing among team members using channels (groups) that you create. For more information, visit the Microsoft Teams website.

Zoom Video Conferencing
Zoom Video Conferencing is available to all faculty, staff, and students. Zoom is a simple to use cloud-based video solution. This software offers many features including integration with Canvas, hosting online meetings, video conferences, webinars, questionnaires within meetings, and much more. Click here to learn more about Zoom Video Conferencing.

Microsoft 365 (Email)
	Microsoft 365 (Email) Microsoft 365 is the university’s email system, powered by Microsoft. All faculty, staff, and students receive an email account. For more information, visit the Microsoft 365 website.

Network Access & File Storage
	Microsoft OneDrive OneDrive is a file hosting service , powered by Microsoft. All faculty, staff, and students have access OneDrive via Microsoft 365. To access your OneDrive account , log in to Microsoft Microsoft 365.
	Microsoft Teams Microsoft Teams is available to all faculty, staff, and students. Microsoft Teams is a cloud-based team collaboration software that is part of the Microsoft 365 suite of applications. The core capabilities in Microsoft Teams include chat/instant messaging and file sharing among team members using channels (groups) that you create. For more information, visit the Microsoft Teams website.
	Departmental Drive (M: Drive) Many departments at Mercer have shared network resources. Shared network resources, located on Mercer’s secure servers, are a set of files and folders with materials available to everyone in your department. For security reasons, you must only use a Mercer-owned computer to connect to a network drive. Map Network Drive via Mac Map Network Drive via Windows Virtual Private Network (VPN) Access is required to gain access to any shared network drive.
	Personal/Private Drive (P: Drive) Mercer IT provides private network storage, located on Mercer’s secure servers, that can be used for your private data storage and is only accessible to you. For security reasons, you must only use a Mercer-owned computer to connect to a network drive. Map Network Drive via Mac Map Network Drive via Windows Virtual Private Network (VPN) Access is required to gain access to any shared network drive.

Telecommunications
	Call Forwarding To forward your office phone to a local number, press the CFwdALL button and enter the number you wish to forward to in the following format: 99 + 7-digit phone number. To forward your office phone to a long distance number, press the CFwdALL button and enter the number you wish to forward to in the following format: 99 + 1 + 10-digit phone number (include area code). Your long distance code (PAC code) is not required. To stop forwarding your office phone, simply press the CFwdALL button on your phone set.
	Voicemail Mercer employee voicemails can be accessed via phone or your Microsoft 365 account. To check your voicemail from a phone use the following instructions: Dial your appropriate prefix (478-301 or 678-547) followed by 5320. Select the asterisk (*). When prompted for your ID, enter your extension followed by #. Lastly, enter your password followed by #.

Telecommunications

Call Forwarding
To forward your office phone to a local number, press the CFwdALL button and enter the number you wish to forward to in the following format: 99 + 7-digit phone number.

To forward your office phone to a long distance number, press the CFwdALL button and enter the number you wish to forward to in the following format: 99 + 1 + 10-digit phone number (include area code). Your long distance code (PAC code) is not required.

To stop forwarding your office phone, simply press the CFwdALL button on your phone set.

Voicemail
Mercer employee voicemails can be accessed via phone or your Microsoft 365 account. To check your voicemail from a phone use the following instructions:

Dial your appropriate prefix (478-301 or 678-547) followed by 5320.
Select the asterisk (*).
When prompted for your ID, enter your extension followed by #.
Lastly, enter your password followed by #.

helpdesk@mercer.edu
(478) 301-7000