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Virtual Private Network (VPN) access allows faculty and staff to securely access Mercer networks from remote locations. Only current employees of Mercer University may request a VPN account. VPN connections are only to be used from Mercer owned and managed computer systems.

In this section:


Gaining Permission for VPN Access

Access Request Forms

Faculty and staff must formally request VPN access by submitting the following form:
VPN Registration Form

Any non-exempt staff member who fills out a time sheet must also submit the following form:
VPN Access Approval Form For Non Exempt Employees

Submitting the Forms

Both forms may be submitted to the Help Desk via the following methods:

Fax: 478-301-2977
Email: helpdesk@mercer.edu
Campus Mail: Information Technology Help Desk, Auxiliary Services building, Macon campus

Allow at least five days for VPN access to be granted, pending approval. Once VPN access is granted, the IT Help Desk will provide instructions for accessing the network remotely. 

 

Installing VPN Software

The Cisco AnyConnect VPN Client software must be installed on your device in order to connect to Mercer's network using VPN. Select your device below for instructions on how to install the Cisco AnyConnect VPN client.

Windows 7 Mac iPad iPhone

If you have trouble installing or using the VPN client or locating the desired network resources, contact the IT Help Desk.








helpdesk@mercer.edu
(478) 301-2922 . (678) 547-6310