Important Information from the Information Technology Department |
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Virtual Private Network (VPN) access typically requires approval from the Human Resources department. However, to expedite the process for all of those who may need to work remotely during this uncertain time, we have temporarily enabled VPN access for all faculty and staff. Virtual Private Network (VPN) access is NOT required for all remote work. Only use a VPN if you really need it. VPN is only needed for access to internal Mercer resources, such as CampusNexus Student (production or train); CampusVue Finance, HR, & Payroll; or personal and department network drives. VPN is not needed for Canvas, Zoom, Office 365, Outlook, Teams, or OneDrive. Visit the Installing Required VPN Software section below for information on installing and accessing VPN. |
Virtual Private Network (VPN) access allows faculty and staff to securely access Mercer networks from remote locations. Only current employees of Mercer University may request a VPN account. VPN connections are only to be used from Mercer owned and managed computer systems.
In this section:
Gaining Permission for VPN Access
Access Request Forms
- Faculty and staff must formally request VPN access by submitting page 1 of the following form. Any non-exempt staff member who fills out a time sheet must also complete page 2 of this form:
VPN Access Request Forms
Submitting the Forms
- Forms should be scanned and submitted via the IT Service Portal.
Note: Allow at least five days for VPN access to be granted, pending approval. Once VPN access is granted, the IT Help Desk will provide instructions for accessing the network remotely.
Installing VPN Software
The Cisco AnyConnect VPN Client software must be installed on your device in order to connect to Mercer's network using VPN. Select your device below for instructions on how to install the Cisco AnyConnect VPN client.
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If you have trouble installing or using the VPN client or locating the desired network resources, contact the IT Help Desk.
