Student IT Site

Need help?  Contact the IT Help Desk if you are unable to find what you need on our website. 

Hours: Monday - Friday, 8:30 a.m. – 5 p.m.
Saturday and Sunday, closed
Phone: (478) 301-2922 Macon
(678) 547-6310 Atlanta
Email: helpdesk@mercer.edu
Location: Macon Campus – IT Help Desk, Lower level of Auxiliary Services Bldg
Atlanta Campus – Swilley Library, Suite 108
Emergency Support: To reach us after hours for emergency support, call (478) 301-2922 or
(678) 547-6310 and press 2 to leave a message.  The on-call technician will return your call.  If you do not receive a call back within 15 minutes, please leave another message.






Mercer University
(478) 301-2922 . (678) 547-6310
helpdesk@mercer.edu