In an effort to better service and support Mercer's Mac computer systems, we have implemented Jamf software. Jamf is used to manage Apple computers, including automated software installation, remote support, and configuration management.
In this section:
Remote Control
Jamf gives Mercer IT another means of connecting to your computer remotely to help resolve a problem. When someone attempts to connect to your Mac, you will be prompted to grant permission.
Software Self-Service
Jamf installs an application named Self Service which should appear in the dock and the Applications list.
The Self Service application allows you install Mercer software automatically without having to contact the Help Desk, and also provided links to popular websites.
One of the applications to note in the Featured category is an automated Computer Quick Fix tool to keep your Mac running as well as possible.
For more information on Jamf, contact the IT Help Desk.