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The System Status link in the menu bar above indicates the current status of Mercer systems using the following symbols:
All Systems Active: Upcoming Scheduled Maintenance: Unplanned System Outage:

Current Status

We experienced an Internet outage from approximately 10 PM Saturday night February 10th until approximately 4 AM Sunday morning February 11th.

Standard Maintenance

Our standard maintenance window is on Fridays, 2:00 a.m. - 6:00 a.m. Service interruptions may occur during this time. Special maintenance outside this time will be shown below.

Special Maintenance Notification

No maintenance is currently scheduled.

Security Updates

5/12/2017 - WannaCry Ransomware

As you may have heard through news outlets, a new form of ransomware named WannaCry is currently spreading through computers around the world. This infection can be spread through spam emails containing infected attachments.

As always, we highly encourage you to protect yourself and your data by being especially cautious when opening emails or attachments from unfamiliar sources, especially if these emails are related to job offers, invoices, or prescription drugs. At this time, no Mercer computers have been affected, and your caution is appreciated. If you have any reason to doubt the authenticity of an email, contact the IT Help Desk.

Report a Problem

Are you experiencing problems with a system not listed above? If so, contact the IT Help Desk.
(478) 301-2922 . (678) 547-6310