Student IT Site
Mercer faculty and staff may access their Mercer email accounts over the Internet or via mobile device (e.g., iPhone, Windows-based Droid).

In this section:

Additional resources:

Checking Email via the Internet (MercerConnect)

MercerConnect is Mercer’s web-based version of Outlook used to access your email, calendars, contacts, and tasks when you do not have access to the Microsoft Outlook desktop application.

To check your email via MercerConnect:

  1. Visit the MercerConnect sign in page: https://mercerconnect.mercer.edu
  2. Enter your username (example: Smith_J) in the User name field.
  3. Enter your password in the Password field.
  4. Click Log On.

Changing Email Passwords

Note if you change the password for your email, your system password will also change.

To change your email password in MercerConnect:

  1. Visit the MercerConnect sign in page: https://mercerconnect.mercer.edu
  2. Log in to your account.
  3. Select Options.
  4. In the Navigation Pane, select Change Password.
  5. Type your old password in the Old Password field.
  6. Type your new password in the New Password field.
  7. Type your new password again in the Confirm New Password field.
  8. Click Save. Your new password for email and your system takes effect immediately.

Setting Up Email Access

Faculty and staff Mercer email accounts are not configurable with other desktop email access clients, such as Mozilla Thunderbird. All activity must take place through the desktop or web-based versions of Microsoft Outlook, as described above.

However, faculty and staff may access their Mercer email accounts over the Internet or via remote devices (e.g., iPhone, Windows-based Droid). These devices use the server address owa.mercer.edu. For instructions on setting up mobile devices, click here. If you need assistance with setting up your mobile device, contact the IT Help Desk.

Avoiding Spam

We caution you not to respond to any email or click any links in an email from a sender that you do not know. Mercer will not solicit password information from you, and you should never respond to emails that do so. Tools and applications are provided to reduce the amount of spam (junk email) that arrives in your Mercer email account; however, new methods are constantly being developed in an attempt to bypass our tools. For more information, visit Viruses and Email Scams.

 

 

 

 


Mercer University
(478) 301-2922 . (678) 547-6310
helpdesk@mercer.edu