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Mercer employees may access their Mercer email accounts over the Internet or via mobile device (e.g., iPhone, Windows-based Droid).

In this section:

Additional resources:

Checking Email via the Internet (MercerConnect)

MercerConnect is Mercer’s web-based version of Outlook used to access your email, calendars, contacts, and tasks when you do not have access to the Microsoft Outlook desktop application.

To check your email via MercerConnect:

  1. Visit the MercerConnect sign in page:
  2. Enter your username (example: Smith_J) in the User name field.
  3. Enter your password in the Password field.
  4. Click Log On.

Changing Email Password

Note: if you change the password for your email, your system password will also change.

To change your email password in MercerConnect:

  1. Visit the MercerConnect sign in page:
  2. Log in to your account.
  3. Select Options.
  4. In the Navigation Pane, select Change Password.
  5. Type your old password in the Old Password field.
  6. Type your new password in the New Password field.
  7. Type your new password again in the Confirm New Password field.
  8. Click Save. Your new password for email and your system takes effect immediately.

Configuring Mobile Devices (Apple and Android)

For instructions on configuring your mobile device to access your Mercer email, choose from the list below:

Android iPhone iPad

Avoiding Spam

We caution you not to respond to any email or click any links in an email from a sender that you do not know. Mercer will not solicit password information from you, and you should never respond to emails that do so. Tools and applications are provided to reduce the amount of spam (junk email) that arrives in your Mercer email account; however, new methods are constantly being developed in an attempt to bypass our tools. For more information, visit Viruses and Email Scams.
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