Mercer faculty and staff may access their Mercer email accounts over the Internet or via remote device (e.g., iPhone, Windows-based Palm Treo).
In this section:
- Checking Email via the Internet (MercerConnect)
- Changing Email Passwords
- Setting Up Email Access
- Avoiding SPAM
Checking Email via the Internet (MercerConnect)
MercerConnect is Mercer’s web-based version of Outlook used to access your e-mail, calendars, contacts, and tasks when you do not have access to the Microsoft Outlook desktop application.
To check your email via MercerConnect:
- Visit MercerConnect.
- Enter your username (example: Smith_J) in the Username field.
- Enter your password in the Password field.
- Click Log On. MercerConnect will launch, and you will be able to use Outlook functionality via the web.
Changing Email Passwords
Mercer has initiated a single sign-on system for your passwords. Therefore, note that if you change your password for your email, your system password will also change.
To change your email password in MercerConnect:
- Visit MercerConnect.
- Log into MercerConnect.
- Select Options.
- Select Change Password.
- Type your old password in the Old Password field.
- Type your new password in the New Password field.
- Type your new password again in the Confirm New Password field.
- Click Save. Your new password for email and the Mercer network takes effect immediately.
Setting Up Email Access
Faculty and staff Mercer email accounts are not configurable with other desktop email access clients, such as Mozilla Thunderbird. All activity must take place through the desktop or web-based versions of Microsoft Outlook, as described above.
However, faculty and staff can access their Mercer email accounts via mobile devices, such as iPhones or Windows-based Palm Treos. These devices use the server address owa.mercer.edu. To have your mobile device configured for email account access, contact the IT Help Desk.
Avoiding Spam
Tools and applications are provided to reduce the amount of spam (junk email) that arrives in your Mercer email account. For more information, visit Viruses and Email Scams.