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Information Technology has compiled and developed several tutorials to help you learn the fundamentals of different software programs.

Training:

Tutorials:

25Live (Campus Reservations)

25Live is the reservation system used by the University. Reservation requests can be made via the reservations website. To check the availability of campus locations, you can search the 25Live website. If you need a 25Live account in order to manage reservations, contact the IT Help Desk.

Browsers

Citrix

Content Management System (CMS)

Learn how to create and update web pages using the Content Management System.

Epson BrightLink Interactive Projector

Java

Microsoft Lync

Learn how to install and use Microsoft Lync.

Multimedia

Learn how to use a wide variety of software for digital production including podcasting, digital storytelling, web design and other new media projects.

Audio Production

Video Production

Web Design

Photoshop

Network Drives (Shared Departmental Data)

Each Mercer department has space on a Mercer server to store data which can be accessed by all department members. Windows users may commonly refer to this as the "M drive".

Quick Reference Guides

Download quick reference guides for software such as MacOS, Microsoft Windows, Microsoft Office, and more. Clicking the following links will prompt you to log in before you can access the guides. Log in using the same username and password used to access MercerConnect, Citrix, or MyMercer.

Virtual Desktop

Learn how to access a virtual desktop remotely using VMWare View.

WebEx

Learn how to install and use WebEx.

helpdesk@mercer.edu
(478) 301-2922 . (678) 547-6310